Categorized | Technology

Visiting Angels of Cameron Park receives 2018 Best of Home Care award

Visiting Angels has announced it received the distinguished Best of Home Care —Leader in Excellence Award from Home Care Pulse, the leading firm in quality assurance for home care. The Leader in Excellence Award is the highest recognition awarded by Home Care Pulse and is given to select home care businesses that consistently rank among the very highest in 15 or more quality metrics.

As a Leader in Excellence, Visiting Angels is now ranked among the top 4-5 percent of home care providers participating in the Home Care Pulse Satisfaction Management Program.

This accomplishment demonstrates Visiting Angels’ long-term dedication to excellent care and quality improvement. To qualify for this award 10 percent of Visiting Angels’ clients and caregivers were interviewed each month by Home Care Pulse. Over a 12-month period Visiting Angels received high client and caregiver satisfaction ratings in areas such as caregiver training, compassion of caregivers, communication, scheduling, client/caregiver compatibility, etc.

Using feedback from clients and employees and quality benchmarks from Home Care Pulse the Visiting Angels management team set goals to reach the highest level of excellence possible.

“Receiving this award is a great achievement, as it represents the extra steps we take to provide an enjoyable place for caregivers to work and a family business that prioritizes our clients’ needs first,” said Gail Lohmann, owner of Visiting Angels Home Care, Cameron Park.

The Best of Home Care — Leader in Excellence Award highlights the top-performing home care businesses in the nation. Home Care Pulse believes that by honoring these providers, families looking for in-home care for a loved one will be able to recognize and choose a trusted home care provider.

“Our goal at Home Care Pulse is to empower home care businesses to reach their goals and deliver the best home care possible,” said Aaron Marcum, CEO and founder of Home Care Pulse. “We are happy to recognize Visiting Angels as a Leader in Excellence. We’ve been impressed by its commitment to its clients and caregivers, as well as the quality of the overall care provided. Visiting Angels really stands out in its market as a top home care provider.”

To find out more about Visiting Angels’ commitment to excellence visit visitingangels.com/eldorado or call (530) 677-4400 or (916) 424-4400.

Visiting Angels is dedicated to helping seniors remain in their homes so they may live life to the fullest. Its mission is to provide unsurpassed in-home care for seniors, bring peace of mind to those who care for loved ones and to be a helpful educational resource on home care, aging and issues facing seniors. Visiting Angels serves throughout El Dorado County, Sacramento and Amador counties.

Home Care Pulse is the home care industry’s leading firm in satisfaction research and quality assurance. On behalf of home care businesses across North America, Home Care Pulse gathers unbiased satisfaction ratings from clients and caregivers and detailed feedback to ensure the best in-home care possible can be provided. Powerful online reports allow businesses to identify needs and take action to increase satisfaction, reduce caregiver turnover and address client needs.

For more information call Home Care Pulse at (877) 307-8573 or visit homecarepulse.com.

Article source: https://www.mtdemocrat.com/prospecting/visiting-angels-of-cameron-park-receives-2018-best-of-home-care-leader-in-excellence-award/

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