Categorized | Technology

Take 10: A second act in senior home care

SANDWICH — When Denise Dever wanted to leave the corporate world and find a business that would allow her to live full time on the Cape, Home Instead Senior Care was the answer.

Dever, owner of the local franchise of the Omaha, Nebraska-based company, said she was looking to do something more meaningful with her career after deciding to leave the world of finance. She wasn’t specifically looking to get into the home care field, but after reading an article about the company it sparked her interest.

“It spoke to me and resonated,” she said.

The firm provides a range of in-home care options for seniors who wish to remain in their home and live independently, from coming over for a few hours each week to do light housekeeping to more intensive, daily medical care. 

With her co-owner, Frank Allosso, who recently retired, Dever brought the Cape’s first Home Instead franchise into fruition. And although some may eschew a franchised operation, Dever said buying into the national name made her startup process much easier.

“It’s a great brand, and it makes it kind of easy when you don’t have to think about logos and brochures,” she said. “You can really think about your business and your caregivers.”

What is the most important thing your business does? I think it gives family peace of mind. Most of our clients, if they’re living alone, they have a daughter or son worrying about them — worrying they’re not eating, worrying they’re not hydrating, worrying they don’t get to appointments, or they’re not taking their medications, or they’re afraid they’re going to fall. We’re their peace of mind.

How long have you been in business? Since March 1998

What did you do before? I worked for State Street. I had been in the financial industry for 26 years; a little over 20 years for State Street and I worked for the state treasurer for a little over six years.

How big is your staff? I have an office staff of 10 people, but a care-giving staff of more than 100 all over the Cape.

How has the market changed since your business started? People now understand what home care is, and they seek us out. They know there are options out there to help them, Before, when we first started, we were kind of unknown and people were nervous (about the concept).

What are your plans for your business’ future? To keep my head down and keep staying out there, keep networking, keep people aware we’re here.

What’s your most memorable moment with this business? There have been been many, but a lot of them are related to celebrating milestones with our clients like a 100th birthday or bringing them a bouquet of flowers and brightening their day. It’s about making the right connection between the client and the caregiver. It’s a beautiful thing.

What advice do you have for someone starting out in business? First of all, do your homework and really find the best resources. There’s so many resources on the Cape with networking groups and talking to other business owners. So many people are willing to help.

What’s the biggest challenge about having a business on Cape Cod? It’s finding employees, without a doubt. We have some great people here, but we have a fairly low unemployment rate and that’s a challenge. And being on the Cape, a lot of people have to work more than one job, so often it’s juggling their schedules with our needs. That can be challenging.

What’s the best thing about having a business on Cape Cod? For me in this business, obviously knowing that you’re serving a purpose for a lot of people who need help. In all honesty, as an individual, it gives you a sense of pride.

— Follow Sean F. Driscoll on Twitter: @seanfdriscoll.

Article source:

Comments are closed.

Call Now: 877-642-5321 ` ` . .